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Conflict Resolution

Conflict Resolution

$99.99

Equip yourself with essential conflict resolution skills through our comprehensive course. Learn a practical seven-step process, adapt conflict resolution styles, manage anger and stress, and foster productive communication to resolve conflicts effectively.

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Has discount
Expiry period 12 Months
Made in English
Last updated at Sat Nov 2024
Level
Beginner
Total lectures 0
Total quizzes 0
Total duration Hours
Total enrolment 0
Number of reviews 0
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Short description Equip yourself with essential conflict resolution skills through our comprehensive course. Learn a practical seven-step process, adapt conflict resolution styles, manage anger and stress, and foster productive communication to resolve conflicts effectively.
Outcomes
  • Understand what conflict and conflict resolution mean
  • Understand all six phases of the conflict resolution process
  • Understand the five main styles of conflict resolution
  • Be able to adapt the process for all types of conflicts
  • Be able to break out parts of the process and use those tools to prevent conflict
  • Be able to use basic communication tools, such as the agreement frame and open questions
  • Be able to use basic anger and stress management techniques
Requirements
  • Suitable for professionals at all levels who encounter conflicts and seek effective resolution strategies.
  • Recommended for organizations aiming to mitigate the impact of unresolved conflicts on productivity and employee satisfaction.

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